We endevour to ship within 24hrs of the payment reflecting in our account and will communicate any delays directly with you.

We will send you a confirmation email once your order has shipped, which will include a tracking number that can be used to track your order on the appropriate courier service provider’s carrier’s website.

Please note that we do not routinely insure parcels during shipping, but can do so on request from the customer (additional cost for customer’s account). We encourage customers to consider shipping insurance for high value items, since we will not be held liable for any loss or damage occurred during shipping.

Collection (Cape Town area only) can be arranged once payment is reflecting in our account.